OnePlus - Elite Frame Luxe Guard Case

At Belvin.in, we’re committed to delivering your orders quickly, safely, and efficiently—because we know how excited you are to get your hands on your new favorite products.

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Order Processing Time

• All orders are processed within 24–48 hours (excluding Sundays and public holidays).
• Once your order is processed, you’ll receive a shipping confirmation email with your tracking details.

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Shipping Timeline

• Metro Cities: 2–4 business days
• Other Locations (PAN India): 4–7 business days
• Please note: Delivery times may vary based on your location and courier partner efficiency.

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Shipping Charges

• Free Shipping: On all orders

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Courier Partners

We ship through trusted logistics partners like Delhivery, Bluedart, Xpressbees, DTDC, and India Post, to ensure smooth and timely delivery across India.

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Order Tracking

• Once your order is shipped, you’ll receive a tracking link via email/SMS.
• You can also track your order anytime on our Track Order page using your order ID and email

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Delivery Delays

While we strive for timely delivery, delays may occur due to:

• Natural disasters or weather conditions
• High-demand seasons or festivals
• Unforeseen logistics issues or remote area access

We appreciate your patience and assure you of our best efforts in such cases.

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Need Help?

If your order hasn’t arrived within the estimated time, or if you have any questions regarding shipping, feel free to reach out: 📩 Email: help@belvin.in
📞 Phone: +91-93118 62868
🕒 Support Hours: Mon–Sat, 10 AM – 6 PM

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Important Note

• Kindly ensure your shipping address and contact details are accurate at checkout.
• Once the order is shipped, changes to the address cannot be made.

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We appreciate your trust in Belvin and look forward to delivering joy, one package at a time.

Return & Refund Policy

Hassle-Free Returns. Peace-of-Mind Shopping.

At Belvin, your satisfaction is our priority. We strive to ensure every product you receive meets your expectations. But if something doesn’t feel quite right, we’re here to help.

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Return Window

• We accept returns within 7 days of delivery.
• The item must be unused, in its original packaging, and with all tags intact.

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Return Eligibility

You can request a return if:

• You received a damaged, defective, or wrong product.
• The product is not as described on the website.
  

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Items Not Eligible for Return

• Products returned without original packaging/accessories
• Items showing signs of use or wear
• Personal care or hygiene items (e.g., earphones once opened)
• Personalized/custom-made items
  
• Not as Advertised: If you find that the product doesn't match the advertisement, please understand that we've tried our hardest to show it as accurately as possible. Unfortunately, we can't accept returns in this situation.

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How to Request a Return

We ensure all our products are packed well, but if any problems arise, please record a video while unboxing to help us resolve the issue quickly.

1. Email us at help@belvin.in or WhatsApp us at +91- 93118 62868 with:
   • Order ID
   • Clear product images & unboxing video
   • Reason for return
     
2. Our team will verify the request and arrange a reverse pickup if applicable.
3. Once we receive the item and it passes quality check, we’ll process your refund or replacement.

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Refund Process

• Refunds are initiated within 3–5 working days after the return is received and approved.
• You’ll receive the refund to your original payment method (UPI/Card/Wallet), or as store credit, based on your preference.

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Exchange Policy

• Exchanges are available for size, model, or color issues, subject to availability.
• The exchange process is similar to the return process.

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Cancellation Policy

• Orders can be cancelled before they are shipped.
• Once shipped, the order cannot be cancelled but can be returned after delivery.

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Need Help?

📩 Email: help@belvin.in
📞 Phone/WhatsApp: +91-93118 62868
🕒 Support Hours: Mon–Sat, 10 AM – 6 PM

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We’re here to make your Belvin experience smooth, stylish, and stress-free.
Fashion that clicks. Tech that fits. Service that cares.